Privacy Policy

Privacy Policy

 

vVv Gaming, (hereinafter referred to as "vVv") regards the privacy and protection of personal information of all official vVv global website, www.vvv-gaming.com (hereinafter referred to as "vVv Website"), users (hereinafter referred to as "Members") with the highest priority. Thus, best efforts shall be made to protect the privacy and personal information of all users of vVv Web Services (hereinafter referred to as "Services").

vVv conforms to all legislation related to the offering of telecommunications service including communication secrecy protection law, telecommunication business law, telecommunication usage promotion, etc., and shall continue to monitor and abide by privacy protection laws and the personal information protection principles enacted by the Ministry of Information and Communication.

Via the vVv Website privacy policy, members are informed of how the personal information they provide is used, and what measures are taken to ensure privacy protection.

The vVv Website privacy policy is displayed on the first screen of the vVv homepage for easy and readily viewing.

The vVv Website privacy policy shall undergo constant improvement, and thus can be modified from time to time based on changes in related government law and/or guidelines and internal policy modifications. In any case of privacy policy modification, members shall be provided with easy and clear notification via the vVv Website homepage. Members are asked to check for any such notifications on a frequent basis.

 

The vVv Website privacy policy includes the following.

• Personal information collection agreement
• Personal information collection and usage objectives
• Personal information items and collection methodology
• Personal information maintenance and usage period
• Personal information release and provision
• Member management of own personal information (inspection, correction, deletion, etc.)
• Operation of cookies
• Personal information-related technical and maintenance measures
• Personal information security
• Personal information-related complaint process
• Protection of personal information of minors
• Parties responsible for personal information management
  

Personal Information Collection Agreement

 

Users of the vVv Website are offered the choice to "Agree" or "Disagree" with the service policies set forth in the vVv Website such as the privacy policy, website usage policy, etc. Selecting "Agree" will clearly indicate agreement to allow collection of a user's personal information.

 

Personal Information Collection and Usage Objectives

 

Personal information is defined as true, existing information of a user, including name, ID, e-mail address, etc. (information items that combined can form a verifiable identity, but along cannot), that serves to provide a distinct basis for identity authentication of said user.

Member personal information is collected to improve service quality and experience through various measures based on such information including service (bulletin board, chatting, games, etc.) customization.

Member personal information is not opened for public knowledge without previous consent from members, and is used in the following ways.

• More useful services can be developed based on the personal information provided by members. Such personal information can serve as the basis for new vVv Website service development and/or service expansion. Such development based on personal information shall be given first priority to reasonably address member needs.
• Upon consent by members, personal information is used to provide members with such vVv Website services as newsletters, events, updates, etc. to promote balanced offerings and a value-added experience.
• As advertisements are published on the game and various free services of the vVv Website, member personal information can be used to customize advertisement postings in each service menu to each member. This ultimately results in a higher value-added experience for each member. Advertisers are provided with member segmentation information only in order to allow them to select effective advertisements, and specific member personal information is in no way released.
• Collection objectives for each information item are listed as follows.
1. Name, ID, date of birth, password, confirmation e-mail address: for service confirmation per member identity and age limitations
2. E-mail address, telephone number: for efficient communication including notification forwarding, member opinion confirmation, complaint processing, new service and/or event information release, etc.
3. Mailing address, telephone number: for accurate sending of event prizes to members
4. Date of birth, mailing address: for demographic/statistical analysis
• Other items (occupation, country, marital status, mailing acceptance, interests, personal introduction/profile, etc.): for customization of services to each member

Personal Information Items and Collection Methodology

 

Users who wish to partake in membership services must provide required information online at the vVv Website.

Required information consists of e-mail address, username, display name, date of birth, mailing list acceptance, etc.

In addition, to promote optimal service quality, the following items are requested but optional: AIM, MSN, Skype, Website URL, Xfire, ICQ, Yahoo, full name, gamertag or alias, gender, location, etc.

Minors fourteen years of age and under are required to provide approval by their legal guardians to register for membership in the vVv Website.

For surveys and/or statistical analysis during events carried out on the vVv Website, members can be asked for select items of personal information. In addition, members can be asked for agreement to receive advertisement mails and partake in promotional events. If the provision of prizes is involved, members can be asked for select items of personal information to facilitate the awarding process. However, in these instances, information that is sensitive to possible civil rights (race, beliefs and religion, original place of birth, political inclination, criminal record, sexual lifestyle, etc.) infringement shall, as a general rule, not be requested, but if certain items are absolutely necessary, prior notice to members shall be made and further processing shall depend on member agreement. Personal information provided by members on the vVv Website shall not be used for any purposes not previously notified to members, and will not be released without member consent.

vVv may request special information from members regarding computer hardware and software used. Information requested can include such items as member's IP address, browser type, domain name, access time, website URL, etc. This information shall be used in standard statistical analysis regarding GENIUS and Cyber Stadium usage to ensure smooth service operation and quality maintenance.

Any personal information collection activities performed by websites linked to the vVv Website are outside the bounds of this vVv Website privacy policy.

 

Personal Information Maintenance and Usage Period

 

The vVv Website shall maintain personal information of members and use it for service operations during the effective period of membership. However, members can follow the guidelines listed in the "Member Management of Own Personal Information (Inspection, Correction, Deletion, etc.)" section below to modify and/or delete his/her information or terminate membership. In such cases, any subsequent restoration and inspection of such information and/or membership is not possible.

After collection and/or provision objectives of a member's personal information are met, such information shall remain inactive.

However, member information shall be stored for the periods listed below. Also, member information can be stored for a period prescribed by related commercial, e-commerce, consumer protection, etc. law. In such cases, the objective for corresponding member information is simple storage.

- Withdrawal of agreement and or subscription record storage: five (5) years
- Member complaint and/or dispute report record storage: three (3) years

 

Personal Information Release and Provision

 

Personal information provided by members on the vVv Website shall not be released to others without prior notice to and agreement from members. However, exceptions to this rule are as follows.

• When a previous agreement to release information to Business Partners has been made
• When the necessity for player information in the course of managing and operating a vVv-related event arises
• When a member has caused mental and/or physical damage/harm to others resulting in the need for legal proceedings that require the release of said member's personal information
• When any reasonable circumstance arises where personal information release is required by law
  (i.e. request by government agencies for legal proceedings)
• When providing select member information (keeping identity private) to advertisers, partners, research institutes, etc. for statistical analysis, research, and market assessment projects

In addition, member information can be released for technology development and/or service improvement purposes. In such cases, members shall be given prior notice of to whom their personal information shall be released, what information shall be released, why this information shall be released, and subsequent protection measures. Release shall be carried out with the agreement of members.

Release of any member information to advertisers, partners, research institutes for research purposes will be on a general statistical/segmentation level and will protect the identities of members.

 

Member Management of Own Personal Information (Inspection, Correction, Deletion, etc.)

 

Members can inspect and/or modify their registered personal information at any time. If any member wishes to terminate membership, he/she can contact the vVv Staff on the vVv Website and apply for termination. To check and/or modify personal information, members can enter the "My Profile" section of the vVv Website. However, display name and username name are not available for modification. Any check and/or modification of member information shall proceed only after an authentication of member process is completed. If a member loses or forgets his/her password, he/she must make a lost password report in the corresponding menu of the vVv Website.

 

Operation of Cookies

 

vVv saves and utilizes cookies on a periodic basis to facilitate customization of services to members. Cookies are used in website operations and involve the sending of small packets of information data from the operation server (HTTP) to a member's web browser that can be saved in said member's computer hard disk.

Use of such cookies that are sent during a member's visit to the vVv Website contribute to assessing a members visit and usage patterns, user scale, etc. and to facilitating the offering of maximized services to members. Members have the right to accept or decline the use of cookies. In the web browser options, users can decide to accept all cookies, accept cookies after prior notification on a case-by-case basis, or decline all cookies. If use of cookies is declined, the automatic login function in the vVv Website is not operable.

Use of cookies must be accepted if a member wishes to use the automatic login function and customized services in the vVv Website. To offer optimized services to members, cookies are used to distinguish members by their ID. Cookies can distinguish among computers used by members and not the actual identity of members.

 

Personal Information-Related Technical and Maintenance Measures

 

The following technical and maintenance measures are carried out in the vVv Website to provide maximum security and help prevent any loss, theft, exposure, falsification, and/or damage of personal information.

Member passwords are carefully protected. A member's password is known solely to said member, and any inspection and/or modification of personal information is only possible after confirmation of this password. Thus, it is strongly recommended that members do not make their passwords known to others.

Members are recommended to logout from the vVv Website after finishing service usage and to close the corresponding web browser.

The above measures are strongly recommended to protect personal information especially if a member shares a computer with others and/or accesses the vVv Website from a public area (office, school, library, Internet cafe, etc.)

vVv performs best efforts to prevent any leak and/or damage of personal information due to hacking and/or introduction of computer viruses on the vVv Website. To prevent such damage and or exposure, vVv performs frequent backups of member information and utilizes the most up-to-date anti-virus programs to ensure that personal information is handled safely using password algorithms, etc. In addition, comprehensive technical measures are taken to constantly upgrade security, including usage of an unwarranted access prevention system that blocks system access to outside parties.

vVv Website operators are given only limited access to member information, and separate passwords that are periodically changed are used in this regard. In addition, all operators are trained on the importance of abiding by personal information protection guidelines and the privacy policy of the vVv Website. Also, the measures taken by operators are cross-checked by communications security organizations, and if any issues arise, prompt efforts shall be made to provide remedy.

However, vVv assumes no responsibility for any leak of member information due to carelessness/negligence of members and/or Internet service problems.

 

Personal Information Security

 

vVv provides a guarantee of the security of personal information submitted by members on the vVv Website. vVv performs best efforts to utilize various technologies and processes to prevent unwarranted access, usage, and/or release of member information. For instance, member information is stored on limited-access systems. Use of secure data transmission technology such as the SSL (Secure Socket Layer) protocol is done for personal information and/or event participation information transmissions.

 

Personal Information-Related Complaint Process

 

vVv is developing comprehensive processes to obtain feedback from members and handle any member complaints related to personal information in the vVv Website. Members can refer to the "Parties Responsible for Personal Information Management" displayed below, and report complaints on the corresponding bulletin board or directly to the persons listed.

 

Protection of Personal Information of Minors

 

According to existing laws, minors fourteen (14) years of age and under must fully understand the collection and usage objectives regarding personal information and obtain approval from their legal guardians to register such personal information. In this regard, the vVv Website offers numerous policy statements detailing such personal information objectives, and requires proof of approval from a legal guardian at the time of membership application. vVv shall send an electronic mail to the legal guardian of any such minor wishing to apply for membership, and shall proceed with membership registration proceedings only after receiving approval in a return electronic mail. Any personal information of said legal guardian shall be used only for approval purposes. Legal guardians of any such minor members can request to inspect, correct, and/or revoke approval of membership and member information, and vVv shall process such requests without delay.

 

Parties Responsible for Personal Information Management

 

vVv performs best efforts to ensure that members can use services in a stable environment. If any member should have a complaint and/or encounter any issue related to personal information, he/she can file reports to the persons listed below.

Ultimate responsibility for protection of personal information such as member ID and password is assumed by each member. Direct requests for sharing of member passwords is never done in the vVv Website, and thus, it is strongly recommended that members do not make their passwords known to others. In particular, extra caution should be exercised when using the vVv Website service in public areas as described in the "Personal Information-Related Technical and Maintenance Measures" section above. The following is contact information for any feedback and/or complaints related to personal information.

• President/Owner
  - Name : Jerry Prochazka
  - Dept./Position : vVv Gaming Staff / President/Owner
  - E-mail : lordjerith@vvv-gaming.com
• Vice President of Operations
  - Name : Jordan Kahn
  - Dept./Position : vVv Gaming Staff / V.P. of Operations
  - E-mail : doomhammer@vvv-gaming.com